Dear Pixel Scrapper friends,
It hasn't been a super fun day for me. When I woke up this morning, I had a list of useful things I was hoping to get done by now. Then, about eight hours ago, I discovered a corruption in the database that keeps track of everything on Pixel Scrapper. I took the site offline immediately, and have been working since then to try and get things restored. The good news is that we take daily snapshots of the database, and using a snapshot from yesterday I have been able to successfully restore the site and eliminate the corruption; the bad news is that the snapshot is from yesterday. This means that almost everything added to the site in the last 28 hours is now gone: forum posts, replies, layouts, even entire user profiles. I was able to recover forum topics that had been posted, but not replies to those topics (except in one case). People have also lost some free daily download credits in some cases, as well as records of items downloaded in the last 28 hours.
If you created an account in the last 28 hours, you will need to re-create your account. Any layouts that you uploaded will need to be re-uploaded, etc.
We have multiple layers of protection in place to keep this sort of thing from happening, but unfortunately the protection wasn't quite strong enough. I've learned a few new things, and added some additional protection, so that the glitch that caused the corruption in this case should not trouble us again in the future.
All of that being said, I'm extremely sorry for losing your data. It takes time and energy to post thoughtful replies in the forums, to upload layouts, and to fill out your profile, and I hate to be responsible for wasting that time. If there's one thing I really dislike, it's having to go back and do something over again that I've already spent time doing once.
Thank you for your patience and your understanding, and hopefully I can prevent this kind of thing happening in the future.