Not sure if it is just me or not; but I can only open the home page. If I click on "assets" or a search word, it won't load. Any help would be appreciated
Sorry for your trouble Prima . I've tried loading the site on a couple of different accounts, on a few different computers, and can't seem to reproduce the problem. Can you explain a bit more what you mean exactly by "won't load"? If possible, please post a screenshot of a page that won't load for you.
Have you tried using a different browser, to see if that solves the problem?
If that doesn't do it, can you try using a different computer on the same internet connection?
If anyone else is experiencing similar issues, please let me know.
I get a page without png images of the free downloads; but with all of the other words... so if I was looking up "buttons", everything but the buttons show up. If I try clicking where the pngs would have been, nothing happens. Still no change and this was a sudden problem 3 days ago. Thank you for trying to help me.
I'm not able to see any images on your site, and I never had that problem before. Strange...
Sorry for the trouble. Would you both please let me know what operating system and browser you are using?
Did that solve the problem? If not, try:
Did that solve the problem? I'm not expecting you to change browsers, but it will help me figure out where the problem lies.
If you can help me troubleshoot this issue, I can hopefully fix it soon! Thanks!
I always clear my browser cache upon exiting, so I don't think that's the problem. My browser is Internet Explorer 10.
Thanks for the info Cathy. I've checked the site on four separate computers running Internet Explorer 10, without any trouble, which makes me think it might be an issue with your browser, or your computer.
Can you try a different browser please (like Chrome, or Firefox), just to see if it makes a difference for you?
Well, I almost gave up and today everything is back to normal! It is a good day! Thank you for your support and guidance.
I'm glad things are working for you again, Prima. Please let us know if you experience this issue again in the future.
Everything is working fine for me now, too, with IE10 - yay!!!!