Hello, I attempted to download the Oh, Baby Baby Glitter/Paint kit by Janet Scott and received the error message below.
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>DDEB77F526D46676</RequestId>
<HostId>
vf3JcRmWVXfwCW54WR5AXkCFLv0+bJjIpXHAiLB06fAg2mfroVUuEOmb8VfKDyVV
</HostId>
</Error>
It also ate my credits, which is fine if the download will work at a later time!
Thanks, Emily.
I also got that error and I noticed (at least for me) that there are three copies of the following files:
At this link...
Clicking the third one of each part seems to avoid the above error.
I'm so sorry ladies! I wish I could fix the glitchy uploads, but unfortunately I can't. With glitchy kits like that, we're not able to delete them nor make any sort of changes. As soon as they went live, I wrote a message below the ones that are the correct kits to download and indicated the glitchy kits as well. I've messaged both Marisa and Jordan and I'm sure they'll get to it as soon as they get a chance. Again, I'm so sorry for the inconvenience ladies!
Jordan went in and fixed the duplicates. Everything should be working now. Thank you ladies for your patience.
Regarding the lost credits, I'm not quite sure what to do. It may be best to message Jordan directly. In the meantime, I'll be uploading a 'Oh Baby, Baby' freebie on my Facebook page (likers will need to create two layouts to get it sent to them). So that may be something of interest. For those of you who were affected by the download glitch, just message me and let me know...and I'll send it your way asap without the need to create two layouts.
Thanks...it's no big deal about the credits...I'll just wait for another day!
I was going to say no biggie, too! I found a way around it! Thanks!
Thanks for your patience, all. We'll continue to try and minimize these kinds of issues...