Hi Marisa & Jordan,
After moderating for a couple of months now, I realize there are still a lot of people not able to find answers to their (frequently asked) questions. I refer them to the support pages most of the times, but even I have trouble finding the support pages!! It just seems a little tucked away in the homepage. This is just my two cents (as Shawna would say ), but maybe it would be a good idea to rename the support pages 'FAQ' and have them in the top navigation bar? It would be so much easier to find, since that is the first place people would expect them to be.
love and keep up the great work, Melo