This is a topic to deal with any and all trouble that anyone is having with the free daily download credit system at Pixel Scrapper, such as:
- If you do not understand the free daily download credit system.
- If you did not receive your daily free download credits as expected.
Please do not post a new topic about your individual problem regarding free daily download credits: reply to this thread instead, and I will reply to you here.
For general information about the download credit system, please see the download credits help page.
A couple things to realize about the download credit system:
- Free download credits do not accumulate: you receive free credits every day, but if you do not spend your free credits every day, you will not receive more the next day. Please see the help page for more information.
- Your free download credits should be topped off every night around 3:00am. Make sure to set your time zone on your account settings page for this to work correctly!
Update: on Feb. 25 I revamped the free daily credits system to make it more robust, and so that everyone would get their credits overnight. The old system had a lot of problems, but the new system should work much better. If you think you are not receiving your free daily credits, make sure that you see point #1 above (download credits do no accumulate): make sure to spend your free credits every day if you want them topped off.