Hard drive crash: everything is gone

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Hard drive crash: everything is gone

I've got a huge problem, over the last year I collected lots of things from your beautiful site.
I stored everything on a external drive, but a hour ago when I was downloading my computer says,
wil you format the external drive..... I'll tried it on a other computer but no luck.
So now is lost everything. I'll really cried over it, because last week a finally begin with the Babyalbum for my son (he is 7)
Does somebody have any idea to recover my files?

I'll really hope somebody can help me

and i can't downloaded it again because...You downloaded this item for personal use on Mar 24 2013.
it took me about 2 years to collect it al, and i bought an external drive, in case my laptop chrash. And i thougt i had a back-up but i didnt...

Hi Saskia, a warm hug for you. I know your pain because I already deleted all my Pixel Scrapper folder by mistake (I wrote the story in the first post of this topic on chit chat). I needed to download everything again, piece by piece, and there are things that I haven´t re-downloaded yet.

I am not saying that you need to donate, but, if you can donate to Pixel Scrapper, even if its 5 dollars, you will gain the ability of re-downloading things that you have downloading in the previous months (just not sure how many months as I can´t redownload either - I plan to donate when I have money, but me and my husband are unemployed at the moment). As you see, it happened to me and I haven´t donated - It takes some time, but it´s possible to get the downloads again.

I´m so sorry for what happened with your external HD - really, really sorry smiley

Quote:
and i can't downloaded it again because...You downloaded this item for personal use on Mar 24 2013.
it took me about 2 years to collect it al, and i bought an external drive, in case my laptop chrash. And i thougt i had a back-up but i didnt...

Ops, you posted this message while I was answering the first, so I haven´t seen. The download button don´t appear after this message? Look how is a the page of an asset I downloaded before for me:

If you are not seeing this button, please let you know (and, if possible, post a screenshot as I did), so Jordan can see what is happening.

Saskia, I did the very same, exactly the same, thing this past year. I downloaded a program that is free, and it enabled me to retrieve everything (or almost everything) that I lost. The program is called" MiniTool Power Data Recovery 6.6". I'm sure you can get it at www.cnet.com.
Put the title in the search bar and download it. Also, don't save anything to the EHD you erased until you've recovered everything that was on that EHD.

Let us know how you do!

I've downloaded the program and he is busy at this moment. I'really hoping that it works.
And I want to donate but I live in the Netherlands and I don't have a creditcard.So I don't know how to donate. But after this I really want to find it out

I'll let you know when the program is ready. Thank you so much for your help Cindy and Lórien!

The program found the files but I can restore no more then 1gb and I have 15Gb so I will look further..

Hi Saskia. So sorry to hear about you losing so many files smiley . I'm going to grant you some download credits to help you in re-downloading.

@Lorien: I'm sorry that we never gave you any extra credits to help with the files you lost... I'm sending you some extra credits now.

smiley Thanks Jordan! I wasn´t complaining or so, but, of course, I´m VERY THANKFUL for your generosity *heart**heart**heart* You´re simply awesome!

Thank you so much Jordan! I'don't now what to say, thank you! Wow this is so great what a beautifull present! THANK YOU! smiley

"The program found the files but I can restore no more then 1gb and I have 15Gb so I will look further..."

Saskia, why can't you restore no more than 1 GB? I had well over 100's or even 1,000 GBs and was able to restore all of them. Of course, you have to have another drive to restore these files to. You don't want to restore to the same HD. I had to go out and buy a large-capacity external harddrive to restore the files to.

THIS program restored everything for me smiley It's amazing and has saved me many times smiley It even got files back that where deleated years ago smiley

@Jessica: thanks for the recommendation!

Thanks Jessica, I just downloaded it, in case I need someday... as the one I used when I deleted PS folder by mistake only recovered a few items...

Thanks, Jessica! I'm going to try this software even though I am still thrilled with the software I mentioned previously. Even though it does an awesome job of recovering lost files, the con of the software I used is that it renames all files with a number...you have to sift through 1,000s and 1,000s of files and view the images to see if you want to save. I made lots of "designs" and sometimes it's been hard to remember if that's the paper I created or was this image created by someone else!

I cannot recommend Carbonite online back up strongly enough. It saved my wedding pictures when mine crashed. smiley!! It's about $60 a year, but you can get a $20 Amazon gift card if you use a referral link from an existing member. It is 100% worth it. Everything on your computer automatically backs up to their online systems (which are mirrored and super safe). If your computer crashes, you can grab it off their website or have them send you a disk. It also has a delay and keeps old files for a while in case you accidentally delete something.

I know it won't save you this time, but for the future or anyone else it's something to look into. smiley

Thanks Christi, Cindy and Jessica that's great to know! I've lost count of the number of times I had crashes over the years and sometimes I was able to recover files and sometimes not. Most of us in digiscrap have suffered this pain at some point!