I tried unsuccessful to download several Christmas sparkle paper and used all my points can you please help with a solution thank you Christine Harrison
Hi Christine, sorry for the trouble. If you could post a screenshot of what happens when you click on the download button, that would be great.
Can you tell me what operating system and web browser you are using? Without more information the best I can do is recommend that you try a different web browser, and see if that helps.
For now I have given you some extra download credits to make up for the ones you lost.