Hi Carolyn, sorry about the trouble. We get a lot of support requests, and are very busy. Please read the forum guidelines, and we'll be happy to help you once you've uploaded a profile picture, etc.
Did you manage to unzip it first? This file is zipped with .7z, which may be what's confusing you. Try this help page for details. Sorry for the troubles.
Hi Carolyn, sorry about the trouble. We get a lot of support requests, and are very busy. Please read the forum guidelines, and we'll be happy to help you once you've uploaded a profile picture, etc.
Did you manage to unzip it first? This file is zipped with .7z, which may be what's confusing you. Try this help page for details. Sorry for the troubles.