Can't download

7 posts / 0 new
Last post
Can't download

Every time I try to download anything...commercial license is the default. Then I get a message saying the website experienced an error. Try again later. It was the same thing yesterday also. I did manage to download one file yesterday. Posting this just in case you haven't realized there is a problem...of course, I could be the only one with a problem too... smiley

I have had the same issue on both IE and Chrome. I get the error message whenever I try to download. It seems to be a result of changing to a scroll down menu for CU/PU options. smiley

I had no problems downloading using Chrome.

Hi friends,

We're aware of this problem and are working to get it fixed ASAP. Please hang tight in the meantime. smiley

UPDATE: Everything should be working now -- if you run into an issue, please shoot us a support message!

Thank you. smiley

I was one of the ones that sent a message to support, because that wasn't working for me yesterday, but, alas, today, it works (I was just able to download stuff just now)! thanks for your time and effort Thani.

I'm using Mozilla Firefox browser and have never had a problem.

Thanks for acting quickly to fix the problem for those that had it! smiley