Hi
I am about a week into my monthly subscription and am having difficulties downloading as the option to download frequently is not present which is very frustrating as I am unable to download any files and am missing the opportunity to download my five kits per day.
Please help.
Thank you.
Sorry for the difficult Natalie. Can you post a screen shot of the kits that aren't showing the download button? You can also try using a different browser. Please see here for more details.