png paper templates

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png paper templates

When I download using my daily DC credits individual png paper templates they are installing as as lower dpi than 300. What am I doing wrong?
Thanks in advance for the help

I’m not quite sure Terry. We don’t have lower resolution versions, so I’m not really sure where yours is coming from. Be sure before you click download that the format you want is selected. Otherwise if you can send screenshots of your process maybe we can figure out what’s happening. You can redownload items via your download history.