Re-Downloads and 5 Kit Download Limits

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Re-Downloads and 5 Kit Download Limits

Hi all! I'm fairly new to PixelScrapper. I just signed up for unlimited commercial downloads. I know I get to download 5 kits per day max. However, can I re-download things that I've already downloaded? Or does that count towards my 5 kits per day maximum? I need to redownload a bunch of things because my computer screwed up and won't open the files.

Thanks,
Erin

great question Erin! I will send a message to Marisa/Jordan to stop by and give you the answer to this ASAP. smiley

Thank you! smiley

Hi Erin! Re-downloading kits SHOULD NOT count towards your 5 kits. If it does, let us know.

Hi Marisa, It has been counting towards my 5 kits a day. Even though the page says "Re-Download" it will only let me download 5 a day total.

Thanks,
Erin

I'll let Jordan know.

Thanks, I sent an email too. Hope I'm not a bother!

Thanks for reporting this issue, Erin. Re-downloading should not count towards your 5-kit daily limit. I will try to get this fixed this week.

Hi Erin, I've looked into this issue and fixed a bug in the code. You should now be able to re-download kits and bundles regardless of whether you have reached the kits-per-day download limit. Thanks for reporting this, and let me know if you experience any further trouble!