The Layout upload form is tempramental

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The Layout upload form is tempramental

Out of the last four times I've attempted to upload a layout I've only been able to upload one. One the three times I've had issues with the uploader I've received the following message:

HTTP ERROR: 504
Gateway Timeout

RequestURI=http://upload.pixelscrapper.com/node/add/layout

I'm not sure if the issue is my browser or related to the site itself.

Thanks for the help! smiley

I will forward this on to Jordan to check on it for you the next time they have internet on their vacation. It may take him several days as there are places they are visiting they don't have connection. Thanks for your patience. smiley

Thanks Shawna! I appreciate the heads up. smiley

You're most welcome! smiley

I was able to upload a layout a few minutes ago. YAY! Thanks so much for your help.

Hmmm, I'm still getting the same error message when I click on the upload button. LOL! Maybe there is something whacko going on at my end?

the message:

HTTP ERROR: 504
Gateway Timeout

RequestURI=http://upload.pixelscrapper.com/node/add/layout

I'm not sure if the issue is my browser or related to the site itself. Has anyone else been running into the same problem? Just figured we could compare notes, LOL!

Aja: I sent Jordan a message again for you sweetie. Sorry it's working sporadically for you. We'll do our best to help you get it working each time. smiley

Hi Aja, really sorry about the trouble. Please try following the steps listed here, and let me know if you still experience trouble.

Thanks for the help Jordan.

Yeah, Thanks Jordan!!! I didn't even think to look in the assistance section. smiley

My browser is (IE 11) is up to date. I tried to using chrome. And I've tried using resetting to default but I still get the same issue. Hmmm, maybe I missed something.

Sorry about that, Aja. If you could send a screenshot of the error message to support@pixelscrapper.com that would be great!

I was getting ready to take a screenshot and I clicked on upload and I didn't receive an error message, LOL! So looks like things are good for now but if I should get the error message again, I'll definetly e-mail pixel scrapper support. Thanks for your patience, Jordan! smiley