Dear Pixel Scrapper community,
This is a little announcement to let you all know about an upcoming change to the Pixel Scrapper unlimited downloads subscription system.
Over the last few weeks we've had a few instances of people who have subscribed for unlimited downloads who have tried to download everything on our site within a couple of days, and then promptly unsubscribed. I want to stress that not many people have done this, but unfortunately even a few people doing so makes it difficult for us to maintain the stability of our server, or manage our bandwidth costs. We have over 1,500 kits on Pixel Scrapper, and nearly 30,000 individual designs, so you can imagine what a problem it is for us when someone tries to download all of that at once, in exchange for $10 (this is not to say that everyone who does this has malicious intent--but it's simply not a sustainable model for us).
When we started offering unlimited download subscriptions we wanted to make the offer as great and unlimited as we possibly could, but we always knew that we might have to add in some constraints down the road if the system got abused/overwhelmed.
In order to keep offering our unlimited download subscriptions, we are planning to archive some of our older items, and implement a two-tier system of “new subscribers” and “patrons”. New subscribers who sign up for a regular monthly subscription will have unlimited download access to everything uploaded to Pixel Scrapper during the last year, and to all new items, but not to archived items that are more than one year old. We may also implement a kits-per-day download limit. We hope these limitations will be a fair way to give people access to lots of downloads while also protecting against abuse.
That being said, it is not our intention to punish people who are using the site reasonably, and we particularly want to celebrate people who continue to support Pixel Scrapper over the long-term, because it is our long-term subscribers who keep this site alive from month to month.
So in balance to the limitations above, we are implementing a “Patron” system, where people who stay subscribed for six months or longer (or who sign up for yearly payment) will be granted “Patron” status. Patrons will have access to everything in the Pixel Scrapper archives, they will have no throttles on downloading, and they will have access to additional perks (some of the features we have planned for the future, such as an area for community uploading and downloading, and access to digital scrapbooking classes, will probably be limited to Patrons only, at least at the beginning).
We don’t want t to blindside anyone with unexpected changes, so until the end of August we will be offering a special subscription deal: anyone who signs up for an unlimited downloading during the next two weeks will be granted instant patron status (regardless of whether they choose monthly or yearly payment), rather than having to wait the usual six months. You can sign up by visiting our Subscribe page. (Current subscribers have already been granted Patron status).
The thing to be aware of is simply that if you unsubscribe once the new system is in place, then choose to resubscribe later, you will need to be subscribed for six months (or choose yearly payment) to regain Patron status.
I hope all of this makes sense. If you have any questions or concerns about these changes, don't hesitate to reply here, send me an email directly, or give me a call at 1-952-955-9473. As always, please keep in mind that even though Pixel Scrapper has been around for a while now, we are still in "Beta," and still in a state of constant change, and flux, and adaptation: we are working to find ways to create a community that promotes generosity and creativity in accordance with our manifesto while also being sustainable, and allowing us and our designers to make a living. Things can and will change as we do our best to figure out how to make things work, and we appreciate your patience in the meantime.